Privacy, terms & accessibility

Draft for review. This page is a plain-language starting point and should be reviewed by Romero Relocations (and legal counsel, if appropriate) before launch — including compliance with PIPEDA and BC/Alberta PIPA.

Privacy notice

When you request a quote or send us a message, we collect the information you choose to provide — such as your name, email address, phone number, moving locations, dates and details about your move.

We use this information only to respond to your enquiry, prepare your quote and plan your move. We do not sell or rent your personal information, and we only share it with service partners where needed to carry out your move (for example, international freight partners), with your knowledge.

Quote requests and contact messages sent through this website are processed and stored by our form provider, Jotform (privacy policy, opens in a new tab), on our behalf. When you submit a form, Jotform also sends you an automatic confirmation email and notifies our team. Your information may be stored on servers outside Canada and is handled under Jotform's privacy and security practices.

• You can ask to see, correct or delete the information we hold about you at any time by emailing info@romerorelocations.ca.
• This website does not use advertising or tracking cookies.
• Images on this site are served by Unsplash and fonts by Google Fonts, which receive standard technical information (such as your IP address) when your browser loads them.

Terms of use

Content on this website is provided for general information. Quotes provided through the website are estimates until confirmed in writing by Romero Relocations. Final pricing depends on the confirmed inventory, access, dates and services.

The Romero Relocations name, logo and brand materials are the property of Romero Relocations and may not be used without permission.

Accessibility

We want everyone to be able to use this website. It is built to follow the Web Content Accessibility Guidelines (WCAG) 2.1 level AA, including keyboard navigation, visible focus states, text alternatives for images, sufficient colour contrast and support for reduced-motion preferences.

If you have difficulty using any part of the site, please call us or email info@romerorelocations.ca and we'll help you directly.